Contact Us

Need help or ready to get started?
Fill out the form below. We respond within 2 hours—same day.

We can assist with:

• Genealogy inquiries
• DNA testing (17 types available)
• Tech support and pricing
• Appointment scheduling
• Webinar registration
• Justice Plan support and accessibility
• Flexible payment options (Buy Now, Pay Later accepted)

Support is provided by email only. We prioritize underserved, disabled, and ALICE (Asset Limited, Income Constrained, Employed) communities.

How It Works

1. Schedule Your Appointment
Book a home visit or stop by our office—fast and easy.

2. Sample Collection
A trained technician collects your DNA using a simple cheek swab.

3. Lab Analysis
Your sample is sent to our accredited lab for secure testing.

4. Get Your Results
Results are delivered in 3–5 business days via our secure Carepatron portal. Complex cases may take 7–10 business days.